Logo

How Google Works

by Eric Schmidt, Jonathan Rosenberg

back to books

Indexed Notes by Topic

Action Bias

Example:

  1. Goalkeepers and penalties.

Insights:

  1. The action for bias can lead to poor, hasty decision making.
  2. Pilots are specifically trained not to act instantly, but to calmly take a moment to assess the situation before acting.

Principle:

  1. Have patience, information, and alternatives.

Growth Mindset

Insights:

  1. People with a growth mindset have the capacity to handle massive change.
  2. Those with a growth mindset believe that a person's qualities can be built through effort.