- Definition: Continuous betterment.
- Insight: The Kaizen approach to business is based on the belief that it is possible to get better at anything you do, continuously.
- Insight: When introducing Kaizen into business everyone, at all levels, is encouraged to look for ways to improve.
- Insight:Common processes for kaizen include suggestion boxes, brainstorming, bonus systems.
- Insight:Kaizen does not require huge breakthroughs or ideas.
- Insight:Kaizen begins from the top management, encouraging everyone to improve each day, and experiment.
- Principle:Always look to better your performance each day, continuously raise the bar.
- Reference: W. Edwards Deming introduced the Kaizen method into Japanese manufacturing.